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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What kind of chemical raw materials do you deal in?

The specific industries we operate are washing; Glass; Printing and dyeing; Paper making; Chemical fertilizer; Water treatment; Mining; Feed and many other industries.

How can I transact with you?

Please call us directly, or you can send us a specific request by email and we will arrange your order accordingly once all the details are finalized.

What about the price? Can you make it cheaper?

Prices are negotiable under different conditions and we guarantee you the most competitive prices.

Can you print our logo on the product?

Sure, we can do that. Simply send us your logo design.

How to transport? How about the freight?

The cost depends on how you choose to get the goods. Delivery is usually the fastest but also the most expensive way. Sea freight is the best solution for large quantities of goods. Exact freight, we can only provide you with the most efficient mode of transport when we know the details of quantity, weight and method.

Can I visit your factory in China?

Of course, you are cordially welcome to visit our factory.

How to deal with quality complaints?

First, our quality control will reduce quality problems to near zero. If we cause quality problems, we will fulfill the contract and send you the goods free of charge for replacement or refund your loss.

How to confirm product quality before order?

We will send you a COA/SGS report for reference and can also send you free samples.

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